Privacy Policy

LAST UPDATED: 3/1/2017

This is the privacy policy ("POLICY") of USZoom, LLC, a Delaware limited liability corporation ("USZOOM","OUR","WE","US"). The POLICY applies to OUR secure hosted digital mailbox applications which require registration and payment and may include online postal mail, check processing, or other mail and message related services that WE perform. The POLICY is applicable to all websites and services operated by USZOOM including but not limited to:
  • iPostal1.com,
  • iWorkspaceMail.com,
  • iCollegeMail.com,
  • iRVMail.com
and their associated apps collectively "THE SERVICES" or "Hosted Services".

This policy governs OUR treatment of data collected from users ("USERS", "YOU", "YOUR") of THE SERVICES.

WE take very seriously the job of providing high quality service and protecting YOUR privacy. The information below outlines the commitment WE have made to protect YOUR privacy. WE do reserve the right to change this agreement, but any changes made will be posted here.

THE SERVICES adhere to the U.S., EU, and Swiss Safe Harbor Frameworks which are administered by the U.S. Department of Commerce. WE comply with the Safe Harbor privacy principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement. Details on the frameworks are found at: http://export.gov/safeharbor/

Personal Information
WE collect limited personal information when YOU access OUR websites: WE collect the web page YOU came from, YOUR browser's user agent string, any keywords YOU used in a search engine, YOUR computer's IP address, the time and date, the name of the pages YOUR computer visited, and how long it spent on each page.

Cookies
When YOU visit our websites, WE send to YOUR computer one or more cookies - a small file containing a string of characters - that uniquely identify YOUR browser. WE use cookies to improve the quality of OUR service by storing user preferences and tracking user trends. Most browsers are initially set up to accept cookies, but YOU can reset YOUR browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features and services may not function properly if YOUR cookies are disabled.

Links
The websites contain links to other sites. Please be aware that WE are not responsible for the privacy practices of such other sites. WE encourage OUR users to be aware when they leave OUR site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by OUR websites and apps.

Partners:
WE may work with a partner site, such as a vendor, to offer YOU certain services. The partners do NOT, without YOUR knowledge and consent, collect YOUR identity or contact information from YOUR visits to their websites. WE provide information to trusted partners who work on behalf of or with USZOOM under confidentiality agreements. These companies may use YOUR personal information to help USZOOM communicate with YOU about offers from USZOOM and OUR marketing partners. However, these companies do not have any independent right to share this information. For each visitor to a partner website, the visitor's computer or device reaches the partner via a particular IP (Internet Protocol) address, and the partner's servers automatically collect this IP address. Cookies may be used to assist partners in tracking YOUR activities from OUR websites to a partner's web site that YOU link to from OUR site. If YOU re-visit the partner's site directly, the partner is able to continue to track YOUR activities on the site and reward US for referring YOU. The Cookies themselves tell the partner nothing about YOU personally. Cookies are used in two stages of the partner tracking: when a banner image on OUR site is loaded on YOUR Web page for viewing by YOU and when YOU click a banner on OUR site. The function of these Cookies is to provide the partner with information solely for the purpose of crediting US with referrals. The partner's servers automatically generate a unique number identifying YOUR visit. No information is obtained from YOU or YOUR computer to generate YOUR unique identifying number. None of the partner's Cookies are used to perform "User Profiling".

OUR Hosted Services:
When YOU sign up for a Hosted Service that requires registration, WE ask YOU for personal information (such as YOUR name, email address, and an account password). For services such as online postal mail, WE also request credit card or other payment account information, but we do not store this information. We also request address and telephone information and in some cases physical copies of YOUR identification papers. For services such as check processing and depositing, WE may request and store information relating to YOUR banking account. All information will be maintained in encrypted form on secure servers or in secure physical facilities, as appropriate. WE may combine the information YOU submit under YOUR account with information from other USZOOM services or third parties in order to provide YOU with a better experience and to improve the quality of OUR services. For certain services, WE may give YOU the opportunity to opt out of combining such information. WE do not contact site visitors unless they have given US explicit permission to do so, have written to US, or have begun (or completed) the process of signing up for one of OUR services. Except in the unlikely event that WE are required to do so by law, personal details of YOUR visit to OUR publicly-accessible websites will never be shared with any third party without YOUR permission.

Log information:
When YOU use the SERVICES, OUR servers automatically record information that YOUR application sends whenever YOU visit one of our websites or use one of OUR apps. These server logs may include information such as YOUR web request, Internet Protocol address, browser type, browser language, the date and time of YOUR request and one or more cookies that may uniquely identify YOUR browser.

User communications:
When YOU send email or other communication to USZOOM, WE may retain those communications in order to process YOUR inquiries, respond to YOUR requests and improve OUR services.

Affiliated sites:
WE may offer some of OUR services in connection with other web sites. In such cases, personal information that YOU provide to those sites may be sent to USZOOM in order to deliver the service. WE process such information in accordance with this Policy. The affiliated sites may have different privacy practices and WE encourage YOU to read their privacy policies.

Links:
USZOOM may present links in a format that enables US to keep track of whether these links have been followed. WE may use this information to improve the quality of any customized content or advertising that WE may offer.

Other sites:
This Privacy Policy applies to websites and services that are owned and operated by USZOOM. WE do not exercise control over third-party sites. These other sites may place their own cookies or other files on YOUR computer, collect data, or solicit personal information from YOU.
USZOOM only processes personal information for the purposes described in this POLICY.

Opt out not required
Providing OUR products and services to users, including the scanning of envelope images, the display of those scanned images in notification emails to YOU and in apps or in YOUR online account, the display and routing of the scanned contents of mail, and solicited advertising content; Sending YOU certain communications relating to USZOOM services, such as service announcements, administrative messages, and product newsletters, all of which are considered part of YOUR USZOOM accounts and do not require US to offer YOU the opportunity to opt out of receiving them.

Site usage tracking
We track site usage in order to enable US to monitor website or app traffic and usage patterns in order to continually enhance and improve the services WE offer, and for customer source information. In this process, WE may collect IP addresses (which indicate the location of YOUR computer on the Internet) to ensure effective technical operations. WE may provide anonymous reporting for internal and external clients. WE may perform auditing, research, and analysis in order to maintain, protect, and improve OUR services, ensure the technical functioning of OUR network; and develop new services. USZOOM processes personal information on OUR servers in the United States of America and reserves the right to process personal information in other countries. In some cases, WE may process personal information on behalf of and according to the instructions of a third party.

Choices for personal information
When YOU sign up for a particular service that requires registration, WE notify YOU of OUR User Agreement and Privacy Policy. WE also ask YOU to provide personal information. If WE use this information in a manner different from the purpose for which it was collected, then WE will ask for YOUR consent prior to such use via a specific service notice. If WE propose to use personal information for any purposes other than those described in this POLICY or a specific service notice, WE will offer YOU an effective way to opt out of the use of personal information for those other purposes. WE will not collect or use sensitive personal information for purposes other than those described in this POLICY or the specific service notices, unless WE have obtained YOUR prior consent (such as in OUR service agreements). YOU can decline to submit personal information to any of the SERVICES, in which case USZOOM may not be able to provide the SERVICES to YOU.

Information sharing
USZOOM does not rent, sell, or share personal information about YOU with other people or non-affiliated companies except to provide products or services YOU have requested or under the following circumstances:
  • WE have YOUR consent.
  • WE require opt-in consent for the sharing of any sensitive personal information.
  • WE have a good-faith belief that access, use, preservation, or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process (including without limitation subpoenas and court orders), or enforceable governmental request, (b) enforce applicable terms of service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security, or technical issues, (d) protect against imminent harm to the rights, property, or safety of USZOOM, its users or the public as required or permitted by law, or (e) to establish or exercise OUR legal rights or defend against legal claims.

If under these circumstances WE provide such information to OUR subsidiaries, affiliated companies, or other trusted businesses or persons for the purpose of processing personal information on OUR behalf, WE will require that these parties agree to process such information based on OUR instructions and in compliance with the POLICY and any other appropriate confidentiality and security measures, including adequate data protection principles.

If USZOOM becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, WE will provide notice before personal information is transferred and becomes subject to a different privacy policy.
WE may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement. Such information does not identify YOU individually.

Please contact US at the address below for any additional questions about the management or use of personal data.

Information security
WE take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of OUR data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where WE store personal data.
WE restrict access to personal information to USZOOM employees, contractors, and agents who need to know that information in order to operate, develop or improve OUR services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. USZOOM applies rigorous security measures at physical mail facilities, at its data centers, and within the applications that it provides for access to those services.

Data integrity
USZOOM processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. WE review OUR data collection, storage, and processing practices to ensure that WE only collect, store, and process the personal information needed to provide or improve OUR services. WE take reasonable steps to ensure that the personal information WE process is accurate, complete, and current, but WE depend on OUR users to update or correct their personal information whenever necessary.

Accessing and updating personal information
When YOU use the SERVICES, WE make good-faith efforts to provide YOU with access to YOUR personal information and either to correct this data if it is inaccurate or to delete such data at YOUR request if it is not otherwise required to be retained by law or for legitimate business purposes. WE ask individual users to identify themselves and the information requested to be accessed, corrected, or removed before processing such requests, and WE may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where WE provide information access and correction, WE perform this service free of charge, except if doing so would require a disproportionate effort. Some of OUR services may have different procedures to access, correct, or delete users' personal information. WE may provide the details for these procedures in FAQs for these services.

Enforcement
Customer Service is staffed to assist and support OUR customers' activities and accounts, and also to enforce adherence to OUR User Agreement terms and conditions. Customer Service can suspend and/or terminate service for any account for breach of those terms or operating in a manner inconsistent with the terms of service. USZOOM's Human Resources department also works closely with department heads to ensure policies are adhered to and when necessary to terminate employment for any employee, permanent or temporary, that breaches the terms of hire, or presents a security risk.
USZOOM regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or USZOOM's treatment of personal information by contacting US through this web site or by writing to US at YOUR Privacy Rights, c/o USZOOM, 400 Rella Blvd. Suite 123 Montebello, NY 10901. When WE receive formal written complaints at this address, it is USZOOM's policy to contact the complaining user regarding his or her concerns. WE will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between USZOOM and an individual.
European residents with inquiries regarding data privacy can contact US at the above address or at support@uszoom.com. If, after contacting US, YOU believe YOUR data privacy inquiry has not been resolved to YOUR satisfaction, YOU may contact the Direct Marketing Association at:
Direct Marketing Association: 1615 L St. NW, Ste 1100 Washington DC 20036-5624 email: Safe Harbor website: Safe Harbor Consumers

Changes to this policy
Please note that POLICY may change from time to time. WE will not reduce YOUR rights under POLICY without YOUR explicit consent, and WE expect most such changes will be minor. In any event, WE will post any Policy changes on this page and, if the changes are significant, WE will provide a more prominent notice (including, for certain services, email notification of changes to POLICY). Each version of POLICY will be identified at the top of the page by its effective date, and WE will also keep prior versions of POLICY in an archive for YOUR review.
If YOU have any additional questions or concerns about this POLICY, please feel free to contact US any time through this web site or at YOUR Privacy Rights, c/o USZoom, 400 Rella Blvd. Suite 123 Montebello, NY 10901