All plans include at no additional cost
- Real U.S. street address
- Flexible shipment scheduling (on request, weekly, bi-weekly, monthly)
- Personal Digital Mailbox - access online or with an app to manage mail
- Your choice of carriers, ship dates and service level
- Free App for Android and iPhone
- Shipping to unlimited addresses, $100 insurance (UPS, FedEx, DHL)
- 24/7 digital access to all your mail items, 4 GB secure cloud storage
- 30 day storage: all mail & letterpacks; boxes under 1,728 cu inches (= 12x12x12 size box)
- See a picture of the outside of every mail item
- 10 day storage: boxes 1,728 to 4,895 cu inches
- Sender information for every item clearly visible
- 5 day storage: boxes at/over 4,896 cu inches (= 24x17x12 size box)
- Automatic email alert for new items received
- Discard mail items service
- For business, up to 4 recipient names, plus 1 company name per address
- Consolidation of letters into one package for forwarding
- For personal use, up to 5 recipient names per address
- Preparation of commercial invoice (for international shipments)
Phone and Fax - All Virtual Office Plans
Receive email alert when new message arrives. Listen to messages on your app or online.
Forward voicemail messages. Add or remove phone numbers easily.
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Local or Toll Free phone number (Toll Free Plans Only)
Choose number in any U.S. city Free
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Dedicated electronic fax number
Choose number in any U.S. city Free
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Personal Voicemail Greeting
Free
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Change forwarding number anytime
Free
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Inbound calls
to U.S. local numbers $0.015 per minute to Toll Free numbers $0.035 per minute -
Outbound call forwarding U.S. domestic
to U.S. numbers $0.02 per minute to Alaska numbers $0.12 per minute -
Voicemail messages
$0.01 per minute, 250 minutes free per month
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Outbound call forwarding to international numbers
Varies by Country
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Incoming fax from U.S. numbers
$0.10 per page
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Incoming fax from international numbers
$0.15 per page
Optional Services - All Plans
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Mail items above Plan maximum
$.35 per item
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Pick Up Mail at Address Location
Some locations charge a nominal fee to pick up mail or packages. See Locations page for details.
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Forward mail and packages.
See real-time shipping prices; select carrier and level of service preferred
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Add a Location
Easily add additional mailbox locations with just a click.
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Mail Content Scanning or Mail Shredding
Content scans received as searchable PDF. Order size = 1 envelope.
Single order: $2.25 for up to 10 pages, then $.25 per pageDiscount Bundles - any combination of content scan or shred orders, or locations; no time limit; advance purchase, non-refundable
$10.00 for 5 scan or shred orders, save 10%*
$18.00 for 10 scan or shred orders, save 20%*
$30.00 for 20 scan or shred orders, save 33%*
*up to 10 pages per order, then an additional order -
Consolidate contents of multiple packages for shipment in one box to save on shipping
$1.95 per package plus packaging materials
Check Deposit by Mail
$4.95 to deposit up to 5 checks (scan required of each check), plus trackable shipping
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Receive Fax
$2.00 each for up to 6 pages, then $.25/page
Additional Insurance (first $100 of insurance free with UPS, FedEx, DHL)
$2.00 for each $100 of insurance requested
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Extended Storage (after free storage expires)
Letters, Large Envelopes, Magazines, Postcards: $1.10/item per month
All soft packages/letter packs: $1.10/pound per month
Boxes under 12”x12”x12” or equivalent: $1.10/pound* per month
Boxes 12”x12”x12” to 24”x17”x12” or equivalent: $1.10/pound* per 10 days
Boxes at or over 24"x17"x12" or equivalent: $1.10/pound* per 5 days
*Greater of actual weight or dimensional weight
