All plans include at no additional cost

• Real U.S. street address
• Flexible shipment scheduling (on request, weekly, bi-weekly, monthly)
• Personal Digital Mailbox - access online or with an app to manage mail
• Your choice of carriers, ship dates and service level
• Free App for Android and iPhone
• Shipping to unlimited addresses, $100 insurance (UPS, FedEx, DHL)
• 24/7 digital access to all your mail items, 4 GB secure cloud storage
• 30 day storage: all mail & letterpacks; boxes under 1,728 cu inches (= 12x12x12 size box)
• See a picture of the outside of every mail item
• 10 day storage: boxes 1,728 to 4,895 cu inches
• Sender information for every item clearly visible
• 5 day storage: boxes at/over 4,896 cu inches (= 24x17x12 size box)
• Automatic email alert for new items received
• Discard mail items service
• For business, up to 4 recipient names, plus 1 company name per address
• Consolidation of letters into one package for forwarding
• For personal use, up to 5 recipient names per address
• Preparation of commercial invoice (for international shipments)

Phone and Fax - All Virtual Office Plans

Receive email alert when new message arrives. Listen to messages on your app or online.
Forward voicemail messages. Add or remove phone numbers easily.

• Local or Toll Free phone number (Toll Free Plans Only)

  Choose number in any U.S. city Free

• Dedicated electronic fax number

  Choose number in any U.S. city Free

• Personal Voicemail Greeting

  Free

• Change forwarding number anytime

  Free

• Inbound calls

  to U.S. local numbers	$0.015 per minute
  to Toll Free numbers	$0.035 per minute

• Outbound call forwarding U.S. domestic

  to U.S. numbers	$0.02 per minute
  to Alaska numbers	$0.12 per minute

• Voicemail messages

  $0.01 per minute, 250 minutes free per month

• Outbound call forwarding to international numbers

  Varies by Country

• Incoming fax from U.S. numbers

  $0.10 per page

• Incoming fax from international numbers

  $0.15 per page

Optional Services - All Plans

• Mail items above Plan maximum

  $.35 per item

• Pick Up Mail at Address Location

  Some locations charge a nominal fee to pick up mail or packages. See Locations page for details.

• Forward mail and packages.

  See real-time shipping prices; select carrier and level of service preferred

• Add a Location

  Easily add additional mailbox locations with just a click.

• Mail Content Scanning or Mail Shredding

  Content scans received as searchable PDF. Order size = 1 envelope.
  Single order: $2.25 for up to 10 pages, then $.25 per page

  Discount Bundles - any combination of content scan or shred orders, or locations; no time limit; advance purchase, non-refundable
  $10.00 for 5 scan or shred orders, save 10%*
  $18.00 for 10 scan or shred orders, save 20%*
  $30.00 for 20 scan or shred orders, save 33%*
  *up to 10 pages per order, then an additional order

• Consolidate contents of multiple packages for shipment in one box to save on shipping

  $1.95 per package plus packaging materials

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  Check Deposit by Mail

  $4.95 to deposit up to 5 checks (scan required of each check), plus trackable shipping

• Receive Fax

  $2.00 each for up to 6 pages, then $.25/page

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  Additional Insurance (first $100 of insurance free with UPS, FedEx, DHL)

  $2.00 for each $100 of insurance requested

• Extended Storage (after free storage expires)

  Letters, Large Envelopes, Magazines, Postcards: $1.10/item per month
  All soft packages/letter packs: $1.10/pound per month
  Boxes under 12”x12”x12” or equivalent: $1.10/pound* per month
  Boxes 12”x12”x12” to 24”x17”x12” or equivalent: $1.10/pound* per 10 days
  Boxes at or over 24"x17"x12" or equivalent: $1.10/pound* per 5 days
  *Greater of actual weight or dimensional weight